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Product Terms & Conditions and Warranties

Proterial Cable America Offers a Lifetime Warranty

For over 25 years, Proterial Cable America's Manchester, New Hampshire facility has been hard at work designing and building the most advanced communication cables available. Whether you are seeking cables for gigabit Ethernet, 10-gigabit Ethernet, VOIP or POE+, Proterial Cable's HCA™ brand Category 5e, 6, 6A and fiber optic cables are designed to exceed the applicable standards and perform better than required. As an indication of how confident we are in the performance of our cables, Proterial Cable is proud to offer a lifetime warranty on all certified installations. This warranty covers the HCA™ cable and the approved connectivity that is used on the project. The warranty covers not only the physical components in the project, but guarantees the electrical performance of the end-to-end solution. And, Proterial Cable's warranty allows you to choose the connectivity that best meets your specific needs. Since many brands of connectivity are recognized, you have the freedom to design a custom solution, yet still receive our industry leading warranty. Approved connectivity includes Siemon, Ortronics, Panduit, Leviton, TE, Systimax/Uniprise, Hubbell, OCC, Signamax, Belden, and Allen Tel.

Why a Lifetime Warranty?

We know our cables perform as well as or better than those of our competitors. So, unlike those manufacturers who offer a 10, 15 or 25-year warranty, we have chosen to offer a warranty that will cover your network infrastructure for as long as you occupy the building. And, unlike our competitors, we will even transfer that warranty to subsequent users as long as the appropriate testing is done. That means added value to you and the new owner. If you are in IT, you've got your hands full. This warranty gives you one less thing to worry about. And, since Proterial Cable operates a nationwide network of certified installers, should an issue arise, we can quickly be on the scene to remedy the situation.

Who do you want holding the Warranty?

Who should hold the warranty, the cable manufacturer or the connectivity manufacturer? Here's a simple analogy. If you buy a new car, would you want the warranty held by the maker of the car or the maker of the tires on that car? In reality, the cable itself represents a substantially greater portion of the total cost of an installed cable infrastructure versus the connectivity. Shouldn't the party with the most at stake carry the warranty? We like to think so.

Also, with the backing of one of the largest manufacturing companies in the world, Hitachi, you can rest assured that if you ever need us, we'll be there.

So, if you are selecting cables for your next project and you want the highest quality backed by the best warranty in the industry, choose cables from Proterial Cable America.

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