Performance Cable Solutions Warranty

PCA Takes the Worry out of Warranty & Offers Two Warranty Programs.

1 Year Warranty Requirements:
  • All products manufactured by PCA is covered under a 1-year.
    To Apply for PCA's Warranty Program.
    Please Contact Your Local Sales Representative. 

Limited Lifetime Warranty Requirements:
  • Installing Contractor must be enrolled in PCA's Certified Installer Program.
  • Installations conforms to the ANSI/TIA - 568 series industry specifications.
  • Completed & submitted PCA Warranty Application to local sales representative. 
  • Submit passing test results in their original format.

Warranty Overview

The Proterial Cable America, Performance Cable Division proudly offers an Open System Architecture (OSA) Limited Lifetime Warranty on PCA certified installations. We stand behind our world-class performance with virtually any combination of PCA verified cables with verified connectivity hardware in the design of the network. This warranty guarantees not only the physical components but also the electrical performance of the end-to-end solution.  

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To Discuss Your Application Needs

Why a Lifetime Warranty? 

PCA offers a unique warranty unmatched by competitors, extending for the duration of your occupancy of the building and transferable to subsequent users with proper re-testing. Backed by our nationwide network of certified installers, we ensure prompt resolution of any issues, providing peace of mind to IT professionals with efficient problem-solving. 

Who Should Hold the Warranty?

Proterial Cable America believes that a cable infrastructure warranty should be held by the cable manufacturer, considering the cable’s higher cost, relative to the connectivity. We ensure customer satisfaction by providing high-quality cables backed by a robust warranty. 

Open System Architecture

Taking The Worry Out Of Warranty

Whether you are installing the highest-performing Category copper cabling or fiber optic infrastructure, there are a number of well-known brands available to choose from. What makes one brand a wiser choice than another? Which one offers maximum performance, while also providing the best value? 

Open System Architecture (OSA) from Proterial Cable America provides world class performance using virtually any combination of Proterial verified cables with verified connective hardware in the design of the network.

Proterial Open System Architecture

  • Provides for standards-based verifiable cable performance
  • Enables a range of connectivity options
  • Opens up competitive solution offerings
  • Delivers substantial benefits to the end user

Open System Architecture Solution Benefits

End User –

  • System assurance to support future moves-add-changes
  • Provides for future consideration of different and new connectivity product introductions
  • Neutral focal point for connectivity product performance
  • Warranty umbrella covering data and beyond-the-link cabling from a global company

System Designer –

  • Opens up a range of connectivity product selection options
  • Levels of cable performance supporting more connectivity choices for the designer to offer the end user
  • Increased ability to meet cost targets through specifying a competitive cable and connectivity solution
*Certification as a Proterial Installer is required to offer lifetime warranty.