Performance Cable Solutions Warranty

Proterial Cable America – Performance Cable Division
Offers Two Warranty Programs.

Warranty Certificate

Warranty Overview

For over 25 years, Proterial Cable America (PCA) Performance Cable Division has been a leader in designing and building state-of-the-art communication cables. Our PCA brand offers high-performance Category 5e, 6, 6A, and fiber optic cables that surpass industry standards. We proudly provide a Limited Lifetime Warranty on PCA certified installations, covering both the PCA cable and approved connectivity. This warranty guarantees not only the physical components but also the electrical performance of the end-to-end solution.

Why a Lifetime Warranty?

While other manufacturers offer warranties ranging from 10 to 25 years, PCA stands out by offering a warranty that extends as long as you occupy the building. Unlike our competitors, we are willing to transfer the warranty to subsequent users, provided necessary re-testing is performed and documented. With PCA’s extensive network of certified installers across the country, they can promptly address any issues that may arise, providing you with peace of mind. If you’re in the IT field, this warranty gives you one less thing to worry about, and their quick response ensures that any problems can be resolved efficiently.

Who Should Hold the Warranty?

Proterial Cable America believes that a cable infrastructure warranty should be held by the cable manufacturer, considering the cable’s higher cost, relative to the connectivity. We ensure customer satisfaction by providing high-quality cables backed by a robust warranty.

Speak with an Expert
To Discuss Your Application Needs

1 Year Warranty Requirements:
  • All products manufactured by PCA is covered under a 1-year.
    To Apply for PCA's Warranty Program.
    Please Contact Your Local Sales Representative. 

Lifetime Warranty Requirements:
  • Installing Contractor must be enrolled in PCA's Certified Installer Program.
  • Installations conforms to the ANSI/TIA - 568 series industry specifications.
  • Completed & submitted PCA Warranty Application to local sales representative. 
  • Submit passing test results in their original format.

We Take The Worry Out Of Warranty
Proterial Cable America, Inc.

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Open System Architecture

Whether you are installing the highest-performing Category copper cabling or fiber optic infrastructure, there are a number of well-known brands available to choose from. What makes one brand a wiser choice than another? Which one offers maximum performance, while also providing the best value? 

Open System Architecture (OSA) from Proterial Cable America provides world class performance using virtually any combination of Proterial verified cables with verified connective hardware in the design of the network.

Proterial Open System Architecture

  • Provides for standards-based verifiable cable performance
  • Enables a range of connectivity options
  • Opens up competitive solution offerings
  • Delivers substantial benefits to the end user

Open System Architecture Solution Benefits

End User –

  • System assurance to support future moves-add-changes
  • Provides for future consideration of different and new connectivity product introductions
  • Neutral focal point for connectivity product performance
  • Warranty umbrella covering data and beyond-the-link cabling from a global company

System Designer –

  • Opens up a range of connectivity product selection options
  • Levels of cable performance supporting more connectivity choices for the designer to offer the end user
  • Increased ability to meet cost targets through specifying a competitive cable and connectivity solution
*Certification as a Proterial Installer is required to offer lifetime warranty.