5 Questions Customers Ask The PCA- NH Inside Sales Team

When a customer has a question about the products we create, the manufacturing and selling process, or even just logistics, the Proterial Cable America New Hampshire (PCA-NH) inside sales team takes the call. 

One of the reasons our team is so good at creating solid long-term relationships with our customers is that we know the answers to all the common requests. But what are some of these questions? Read on to find out some of the questions we get a lot. 

1. Are There Any Fees to Drop Ship?

Not at all! PCA-NH is pleased to offer no drop ship fees for our customers. We aim to make your shipping process as seamless and cost-effective as possible. 

2. Is There a Purchase Order Minimum?

Yes, our purchase order minimum is $500. However, we’ve structured our policy to be flexible when needed: 

  • For orders within the U.S., a $50 fee allows you to waive the minimum. 
  • For international orders, this fee is $100. 

This helps ensure all customer needs are met, whether it’s a small or large-scale order. 

3. Where Does PCA-NH Ship From?

Our products ship directly from our facility in beautiful Manchester, New Hampshire. 

Known for the quality craftsmanship our New Hampshire location supports as well as the city’s convenient central location, Manchester is where our team takes pride in producing and delivering exceptional solutions. 

4. Will Proterial-NH Sell to Just Anyone Who Contacts Us?

We value the partnerships we’ve built with our strong distribution network and typically channel sales through those trusted partners. 

However, we’re always open to discussing direct sales opportunities to determine the best approach for each customer’s needs. 

Call us today for more information! 

5. Is Proterial-NH ISO Compliant?

Yes! PCA-NH is ISO 9001:2015 certified. 

This reflects our commitment to maintaining stringent quality standards and consistently delivering reliable products to our customers. 

Why Customers Choose PCA-NH

Our skilled, friendly and professional inside sales team is always available to answer your questions and help set up distribution for your next project. 

With flexible solutions, a commitment to a job well done and a consistently innovative engineering team behind us, PCA-NH makes customer service a priority. Our team is at the phone to help get business moving. 

Call today to say Hi, ask any questions you have, and let us help you get your project started.