6 Questions Our Customers Ask About PCA-HPMS

We’re proud of the strong relationships we form with our customers at Proterial Cable America High Performance Medical Solutions (PCA-HPMS). The main reason we have such a great connection with our customers is our willingness to have a continuous back and forth and demonstrate our company’s capabilities and our expertise in the field of medical device component manufacturing. 

Here are some of the questions we often hear from our customers: 

1. Can You Send Us Copies of Your Product's ISO Certification?

Yes! We’re very proud to have our products held to the highest standards and are glad to provide you with the latest updated ISO 9001 and 13485-2016 Certifications. 

2. What is the Current Lead Time for a Product Order?

Every order is custom-made per each Original Equipment Manufacturer’s unique specifications with various designs and raw materials. 

3. What is the Capacity at HPMS - How Many Lines Do We Have?

 At PCA-HPMS we have 31 extruders in use daily, and we have 50 braiders to support our high pressure braided tubing operation. 

4. Do You Have Cleanrooms and if so, What Class of Cleanrooms?

Cleanliness is very important to our customers, so we are proud that our manufacturing and metrology rooms are ISO-Class 8 and 9 certified 

5. Do We Offer Validation Services?

Yes! We are well-versed in executing all IQ, OQ, and PQ stages to bring a new program from pilot to production in a prompt timeline.   

6. Do We Have a Good, Stable Relationship With Our Medical Resin Vendors?

Yes! We pride ourselves on the partnerships and rapport we have with our critical upstream partners.  

Local to New England, we have deep relationships with all area resin providers that help tailor and optimize our custom compounds for tubing. 

Why You Should Choose PCA-HPMS

There’s a reason so many companies work with PCA-HPMS, we have the high-quality products, expertise and excellent customer service that makes working with us easy. Contact our sales team today to see how we can work together.